Your Data, Your Control
Data Deletion
We respect your right to control your personal data. You can delete your Trigglo account and all associated data at any time using the options below.
Option 1: Delete Your Account Yourself
You can delete your account directly from your account settings. This is the fastest way to remove your data.
How to delete your account:
- Log in to your Trigglo account at trigglo.com/login
- Go to Settings
- Scroll to the bottom of the page
- Click "Delete Account"
- Confirm the deletion when prompted
Option 2: Contact Us for Assistance
If you need help or prefer us to handle the deletion for you, simply send us an email. We'll process your request within 5 business days.
Send an email to:
[email protected]Please include the email address associated with your Trigglo account in your request.
What Data Gets Deleted?
When you delete your account, we permanently remove:
- Your account information (email, name, password)
- All connected store data and product information
- Generated social media posts and images
- Email campaign history and templates
- Facebook/Instagram connection data and tokens
- TikTok, Pinterest, and Threads connection data and tokens
- YouTube connection data and tokens, and the IDs and links of videos we uploaded
- Analytics and performance data
- Billing history and subscription information
To remove only your Threads data, remove Trigglo in Threads (Settings, Account, Website permissions). We delete your Threads token and username as soon as Threads tells us.
To remove only your YouTube data, disconnect YouTube in Trigglo (Channels). We revoke our access at Google right away and delete your channel ID, our tokens, and the IDs and links of the videos we uploaded. You can also remove Trigglo in your Google Account at security.google.com/settings/security/permissions; we then delete that YouTube data within 7 days. Videos already on your channel stay there until you delete them on YouTube.
Note: Data deletion is permanent and cannot be undone. Please download any data you wish to keep before requesting deletion.
Deletion Timeline
Immediate (Self-service)
Your account access is revoked immediately when you delete your account through settings.
Within 5 Business Days (Email request)
If you email us, we'll process your request within 5 business days.
Within 30 Days
All data is permanently purged from our systems, including backups.
Facebook Data Deletion
If you connected your Facebook Page to Trigglo, deleting your account will also remove:
- Facebook Page connection and access tokens
- Post scheduling data and history
- Engagement metrics (likes, comments, shares)
You can also revoke Trigglo's access from your Facebook Business Integrations settings.
Shopify Data Deletion
If you installed Trigglo from the Shopify App Store, uninstalling the app from your Shopify admin removes your Shopify data automatically:
- Your store is disconnected and its Shopify access tokens are deleted as soon as Shopify notifies us
- About 48 hours later, the store, its synced products, and the posts, images, and videos created for it are permanently deleted
- We never receive your Shopify customer or order data, so there is none to delete
Questions?
If you have any questions about data deletion or your privacy rights, please contact us: